Privacy Policy

This privacy policy describes how Relotion uses and protects the information you give us when using our website. Relotion strives to respect and protect the privacy of all visitors to this website. The company's commitment to this objective is expressly stated in the terms of its privacy policy. By using our website, visitors consent to this policy and agree to abide by the Terms of Use of the website. The privacy policy may be modified by Relotion at any time and without notice. We, therefore, recommend that visitors regularly refer to this policy to remain apprised of its terms. The specific terms of the policy are as follows.

Information We Collect

a. Information You Provide to Us:

Account Information: When you create an account, we may collect your name, email address, phone number, and billing/shipping address.
Payment Information: Payment details are securely processed through third-party payment providers; we do not store your payment information.
Communication: When you contact us, we may collect your email address and any additional information you choose to provide.

b. Information We Collect Automatically:

Usage Data: We may collect information about how you interact with our Site, such as IP address, browser type, pages viewed, and time spent on the Site.
Cookies and Tracking Technologies: We use cookies to enhance your experience and gather analytics data. You can manage cookie preferences through your browser settings.

c. Information from Third Parties:

Analytics Providers: We may receive aggregate data from analytics services to better understand user behavior.

How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders, including subscriptions.
Communicate with you about your account, orders, and customer support inquiries.
Improve our website, products, and services.
Send marketing communications and promotional offers (you can opt-out at any time).
Ensure compliance with legal obligations and protect against fraud or unauthorized access.

How We Share Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third parties who assist us in operating our business, such as payment processors, shipping companies, and IT service providers.
Compliance and Legal Obligations: Authorities or other parties when required by law or necessary to protect our rights.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your personal data by contacting us at info@relotion.ca

Your Rights and Choices

Access and Correction: You can access, update, or correct your personal information through your account settings or by contacting us at info@relotion.ca.
Opt-Out: You can unsubscribe from marketing emails by following the instructions in the email or contacting us.
Cookie Preferences: Manage your cookie settings through your browser to limit tracking technologies.
Data Deletion: Request the deletion of your personal information by contacting us.

Security

We implement reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

International Users

If you are accessing our Site from outside Canada, please note that your information may be transferred to and processed in Canada. By using our services, you consent to this transfer.

Changes to This Privacy Policy